IRIS DE L’EAU – PRIVACY POLICY
Last updated: 15 August 2025
This Privacy Policy explains how IRIS DE L’EAU (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website (www.irisdeleau.com), interact with us, or make a purchase. It applies to all users of our website, including customers, subscribers, and visitors.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated date.
PERSONAL INFORMATION WE COLLECT
We collect personal data directly from you and through your use of our services. This may include:
We may also collect technical information automatically when you browse the website, such as: – IP address – Browser type and version – Device type – Pages visited and interactions
We collect this information through cookies and similar technologies to help us understand usage patterns and improve our services.
HOW WE USE YOUR PERSONAL INFORMATION
We use your information to: – Process and fulfil your orders – Communicate with you regarding purchases, inquiries, and support – Manage your preferences and maintain your account – Send relevant marketing communications (only with your consent) – Improve our website experience and customer service – Comply with legal obligations and prevent fraudulent activity
LEGAL BASIS FOR PROCESSING (EU/EEA)
We rely on the following legal bases under the General Data Protection Regulation (GDPR): – Performance of contract: To process your purchases and provide our services – Legitimate interests: To operate and improve our business, prevent fraud, and manage communications – Consent: For email marketing and cookies requiring user permission – Legal obligation: To comply with tax, accounting, and consumer rights regulations
COOKIES AND TRACKING TECHNOLOGIES
We use cookies to: – Remember your preferences and language settings – Understand how visitors use our website – Provide a secure shopping environment – Measure the effectiveness of our marketing
You may manage or disable cookies via your browser settings. However, disabling essential cookies may affect site functionality.
We do not currently respond to “Do Not Track” signals.
DISCLOSURE OF YOUR INFORMATION
We may share your data with trusted third-party service providers who help us operate our business, such as: – Payment processors – Couriers and delivery services – Email service providers – Web analytics and security tools
These providers only access your information where necessary and are contractually obligated to protect your data.
We will never sell your personal data.
We may disclose your data if required by law or in response to valid legal processes.
INTERNATIONAL DATA TRANSFERS
If your personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.
YOUR RIGHTS UNDER GDPR
As an EU/EEA resident, you have the right to: – Access the personal information we hold about you – Request correction of incorrect or incomplete data – Request deletion of your personal information (subject to legal obligations) – Object to processing or request restriction – Withdraw consent at any time (where processing is based on consent) – Lodge a complaint with your national data protection authority
To exercise any of these rights, please contact us at contact@irisdeleau.com.
DATA SECURITY & RETENTION
We apply appropriate security measures to protect your information. However, no method of transmission over the Internet is completely secure.
We retain your personal information only for as long as necessary to: – Fulfil the purposes outlined in this policy – Comply with legal obligations – Resolve disputes and enforce agreements
CHILDREN’S PRIVACY
Our website is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us to request removal.
CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
IRIS DE L’EAU
contact@irisdeleau.com www.irisdeleau.com
Data Controller: IRIS DE L’EAU – registered in Ireland